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HARUM SG - REPLACEMENT POLICY
Our replacement policy is valid for 7 days from the date of your order. If 7 days have passed since your purchase, we regret to inform you that we cannot provide any replacement. We carefully inspect each perfume and wrap them in bubble wrap before shipping. Any damages or imperfections may occur during transit.
To qualify for a one-time replacement, your perfume bottle must arrive broken or faulty sprayer; other issues are not eligible. The one-time replacement policy applies only to 30ml perfumes and does not extend to free gifts.
To process your replacement, please provide photos or videos showing the broken bottle. Reach out to us at cs@harum.sg, and our team will arrange for the replacement to be sent to you as soon as possible.
To qualify for a one-time replacement, your perfume bottle must arrive broken or faulty sprayer; other issues are not eligible. The one-time replacement policy applies only to 30ml perfumes and does not extend to free gifts.
To process your replacement, please provide photos or videos showing the broken bottle. Reach out to us at cs@harum.sg, and our team will arrange for the replacement to be sent to you as soon as possible.