General Enquiries
What is 'Harum'?
What is 'Harum'?
Harum translates to aromatic or fragrant in English. This Singapore-based online brand specializes in creating popular designer fragrances while offering great value for scent enthusiasts.
What is your operating hours?
What is your operating hours?
Our hours of operation are Monday through Friday, from 10 AM to 6 PM, and we are closed on public holidays.
Do you have any physical store?
Do you have any physical store?
Our business is entirely online and we don’t have a physical storefront.
Product Enquiries
What does scent inspired by means?
What does scent inspired by means?
Scent inspired by a perfume is crafted using fragrance oils that mimic approximately 95% to 99% of the original aroma.
Are perfumes Halal compliant?
Are perfumes Halal compliant?
Perfumes are thoughtfully created with the highest quality ingredients that meet Halal standards, ensuring they are safe and free from contamination.
How long does scent last after application?
How long does scent last after application?
The fragrance can linger for up to 24 hours after you apply it. Its staying power may vary based on the temperature indoors or outdoors and your level of activity.
Perfume no longer long-lasting?
Perfume no longer long-lasting?
It’s possible for your nose to become “blind” to your own fragrance. If you wear the same perfume regularly, you may not be able to smell it, but other people will definitely notice it.
How long does 30ml perfume bottle last?
How long does 30ml perfume bottle last?
On average, you can expect a 30ml bottle to last about 2 to 3 months if you spritz twice a day.
How should I store my perfume?
How should I store my perfume?
To maintain the quality of your perfumes, it's advisable to keep them away from direct light and heat, as well as to avoid rapid temperature changes. They usually remain good for about 12 months.
Online Payments
Which online payments are accepted?
Which online payments are accepted?
We offer convenient online payment methods such as Atome, Grab, Visa, Mastercard, Amex, Diners, PayPal, Google Pay and PayNow.
Are online payments safe and secured?
Are online payments safe and secured?
Online payment methods use encryption to ensure that your accounts and personal information remain secure.
Delivery Information
Do you ship overseas?
Do you ship overseas?
Currently, we provide delivery for perfumes exclusively within Singapore.
Will perfume bottle break during delivery?
Will perfume bottle break during delivery?
We take great care in packing our orders using thick bubble wrap, ensuring that breakage of perfume bottles is a rare occurrence.
When do I receive order after order confirmation?
When do I receive order after order confirmation?
Your order will be delivered right to your doorstep within 1 to 3 working days by NinjaVan logistics, available from Monday to Saturday, excluding public holidays.
Tracking status is "Delivered" but i did not receive order?
Tracking status is "Delivered" but i did not receive order?
In case the item isn't available yet, ask your family members if they might have received the order on your behalf.